During the discovery phase, we will gather information related to your existing infrastructure and goals in order to architect and design a solution tailored to your needs. Whether this is for a tenant-to-tenant migration, Endpoint Management consultation, or any implementation project, we utilize this data to draft the Statement of Work.
During the design phase, we use the previously gathered discovery/assessment information to finalize the Statement of Work which includes what services we will provide to meet your goals, how they will be executed and how much it is going to cost. Obviously, during this phase we will be reviewing the overall approach to the solution/implementation with customer stakeholders and engineers for a final agreement.
During the implementation phase, we begin to execute the services/tasks that were agreed upon and signed on the Statement of Work. We will be heavily engaged with stakeholders and project management assigned, to keep them informed of progress, roadblocks, maintenance windows and just the overall state of the execution of the Statement of Work.
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